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It was returned a month later with the same problem. I bought this espresso maker as a gift, which makes the experience with it all the worse. It begin leaking almost immediately. She did. Why AMAZON is still selling this product is a mystery to me. The person I gave it to could not find a way to return it for repair, and had to contact me.
No substitution. It leaks. No solution. I contacted AMAZON, who offered me little assistance other than to say they would return 75% of the cost to me. I eventually got an address for the manufacturer, Lello, and asked my friend to mail it in with a description of the problem. No fix.
I lost a lot of respect for the company as a result of this purchase.
Like so many other reviews here, my machine exploded after 10 month. It could never steam milk without making it very watery, however I was aware that cheap espresso machines rarely froth milk satisfactorily. I only made 2 cups of coffee per day in that time. I only used filtered water and cleaned it according to the instructions. I take my coffee with cold milk anyway.The manner in which it exploded could have resulted in an injury. I cannot recommend this machine at all.
I bought this one as a back up machine as I love it - i have had other expresso machines, including relatively expensive ones but this unit makes coffee that is just as good and is MUCH more reliable. My original one is going strong after more than a year, i have had no other style that has been as trouble free as this one.
Looks great but the pump totally strained to produce a bogus amount of steam. Sending it back, and Amazon crediting the shipping, so that's nice. Back to the trusty DeLonghi that we had before.
I've had this coffee maker for over two years and just love it. Today i started shopping for new maker and mentioned it to my hubby. We do it to his regular coffee maker all the time, didn't dawn on me to do the same to mine. I have it next to my sink and fill it with the spray nozel. Yeah. I've never had trouble with the grounds and clogging. The reservoir is the greatest, especially if your used to the one cup makers. He had the genius ideas to run vinegar through it.
However, i just got back from being on vacation for 9 days to find the frother not working right. I've been bummed all week not to have my steamed milk in my coffee. Sure enough, it unclogged the steamer. I'm back in business.
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